While we understand you may want to change your username, it cannot be altered for various reasons. Once a username is chosen during account creation, it becomes a permanent identifier linked to your account.
Why can’t I change my Username?
Security and account integrity are the top priorities.
A fixed username protects your account from unauthorized access and provides a consistent experience across platforms.
Considerations for Choosing Your Username
Pick a username you are comfortable using long-term.
The username should be unique, recognizable, and memorable.
Avoid including sensitive information or personal details.
Other Account Details
While the username is permanent, you can update email, mobile number, address, and language in My Account → Profile → Personal Details.
To change identification details like Name or Surname, contact Customer Support.