At Betano, responsible gaming is our priority. While most customers gamble responsibly, we understand that it can sometimes be challenging to maintain control.
To help you enjoy a safe and balanced experience, consider the following tips.
Gamble for Entertainment
Gambling should always be treated as a form of entertainment, not a source of income.
Play in moderation and avoid expecting guaranteed returns.
Manage Your Budget
Keep track of your spending and ensure it stays within your financial means.
Avoid chasing losses and set realistic expectations when gambling.
Monitor Your Time and Set Limits
Track how long you spend playing to maintain a balanced experience.
You can set hard limits via: My Account → Profile → Player Protection
Here you can configure limits for:
- Time spent playing
- Betting activity
- Financial limits
Take a Break
If needed, you can use the Take a Break option to temporarily suspend your account for 48 hours.
You can access it via:
- The button in the top-left corner, or
- My Account → Profile → Player Protection
Self-Exclusion Registry (RVO)
You can voluntarily exclude yourself from all gambling activities across licensed operators in the Czech Republic.
Registration can be completed via:
- The Ministry of Finance portal, or
- Directly through our website or app
Seek Support
If gambling becomes a concern or causes distress, we strongly encourage you to seek help from:
- Support organizations
- Helplines
- Professional counselors specializing in gambling addiction
More information and helpline resources are available on our Responsible Gaming & Player Protection Information page.