At Betano, we value both your privacy and your control over personal data. Transparency and protection are key parts of how we handle your information.
Here are some of the actions you can take regarding your data:
Your Rights
Right of access:
To access your data, go to My Account → Privacy Settings → Right to Access.Right to receive a copy of your data:
To receive a copy of your personal data, send an email to dpo-office@betano.cz from your registered email address, mentioning your username.Right of rectification:
If any of your personal data is incorrect, incomplete, or has changed, you can request an amendment via email to dpo-office@betano.cz from your registered email, mentioning your username.Right to erasure:
You can request the deletion of your personal data from our records under certain circumstances.
For more information, check our Account Closure vs Account Deletion section.Right to restriction of processing:
You can request to restrict the processing of your data in specific cases by emailing dpo-office@betano.cz from your registered email, mentioning your username.Right to data portability:
You can request a copy of your personal data in a machine-readable format for easy transfer to another service provider.
Go to My Account → Privacy Settings → Portability to proceed.Right to object:
You can object to certain types of data processing, such as direct marketing, by emailing dpo-office@betano.cz from your registered email, mentioning your username.Right to withdraw consent:
If you previously gave consent for your data to be processed, you can withdraw it anytime through My Account → Privacy Settings → Consent Management.
To review and manage your personal data, go to the Personal Details section, where you can find more information about the data we collect and how we use it — always in full compliance with the General Data Protection Regulation (GDPR).
More about the
If you do not have access to your account, you can contact the responsible department directly by email at dpo-office@betano.cz.
For more information about how we process personal data, please refer to our Privacy Notice.