At Betano, we take security very seriously and have gone to great lengths to ensure it. You can check more in our Security section. However, phishing or local unauthorized logins by third-party members can still happen. These are some things to watch out for to make sure your Account is secure. In case you see anything suspicious as described below, contact our support team right away.
1. Unauthorized Changes to Your Account or Password
The main indication of an account violation is password or settings changes. If you receive a message requesting password verification or any notification related to your personal account and you don’t recognize it, do not reply or verify any of your data. Contact us immediately using the options below.
2. Unfamiliar Transactions and Bets
If you notice that your balance is different, make sure to check My Account → History → Betting P&L and review your betting and transaction history. If you find actions that you did not perform, please contact us immediately using the options below.
You can also check the article Keeping my Account Secure for ways to protect your account.