Live Streaming requires a registered, verified account, a balance of at least 5.00 CZK, or a settled bet within the last 24 hours.
If you're having trouble, try the following:
- Check your account balance — make sure it's at least 5.00 CZK.
- Confirm recent bet settlement — check for a bet settled within the last 24 hours.
- Refresh the page in your browser.
- Disable ad-blockers, which can disrupt Live Streaming.
- Try a different browser to rule out a browser-specific issue.
- Uninstall and reinstall the app if you're using mobile.
- Log out and back in if you're on a browser.
- Check your internet connection — low bandwidth affects streaming quality.
- Update your browser and plugins, including Adobe Flash Player if applicable.
Live Streaming availability can also be affected by geographical restrictions or licensing agreements — confirm the service is supported in your region.