We aim to ensure a fair and transparent gaming experience for our players. In situations involving technical malfunctions or other issues, our priority is to maintain the integrity of the betting process and honor valid outcomes.
All bets placed during the affected period will be deemed void, and we will refund the amount wagered by promptly crediting it to your gaming account.
If your account no longer exists, we will ensure the refund is paid to you in an approved manner, guaranteeing your rightful entitlement.
If you had accrued credit at the time of the game interruption, the monetary value of the credit will be credited back to your account or paid out through an approved method, ensuring you do not lose any deserved winnings.