A glitch is an unexpected technical error — such as a frozen screen, delayed response, or an inaccurate outcome — that disrupts normal gameplay.
- Session preservation: If a glitch occurs, the system records your progress and any wagers made up to that point, so you can resume once it's resolved.
- Report it immediately. Contact Customer Support through one of the communication channels available in the footer of this page. Our technical team will investigate the specific glitch and apply a fix.