If you notice a discrepancy in your casino winnings, follow these steps:
- Stay calm and observe. Note exactly what looks incorrect.
- Check the game's rules and paytable. Confirm the payout structure that should apply — see "Where do I find a game's rules and instructions?"
- Document the details. Record the time, date, game played, and the specific issue.
- Contact Customer Support through one of the communication channels available in the footer of this page if the issue remains unresolved.