If your bet meets its conditions and is still unsettled, this is usually caused by one of the following:
- Suspended events — unexpected interruptions such as weather issues or technical problems can delay settlement until the event resumes.
- Pending market verification — Betano verifies results before settling, which usually takes a few minutes.
- Technical issues — platform downtime or glitches can cause temporary delays.
- Disputes or investigations — a disputed outcome or an ongoing investigation can delay settlement pending review.
If your bet is still unsettled well after the event has concluded and none of the above explains it, please contact our Customer Support through one of the communication channels available in the footer of this page.