At Betano, we provide responsible gaming tools that let you pause, restrict, or close your account, depending on your needs.
Most options are available in the Player Protection section or via Customer Support.
48-Hour Take-a-Break Button
The 48-hour Take-a-Break Button triggers an immediate self-exclusion across all licensed operators in the Czech Republic
Activated via the Take-a-Break Button in the top-left corner of the website
Applies to both Sportsbook and Casino, and nationwide
Temporary Self-Exclusion via Betano Account
A short break from Betano only
Duration set in minutes (1-99999)
During the break, login is possible, but any activity is blocked (restored automatically after the period ends)
Nationwide Self-Exclusion (RVO)
A full gambling block via the Register of Excluded Persons (RVO)
Applies to all licensed operators in the Czech Republic
Duration and rules follow national regulations
Registration is completed via the Ministry of Finance portal
Account Closure via Contact Form
Account closure can also be requested via the contact form available in the footer of this page (always use the registered email address)
A 14-day notice period applies
After closure, the account is fully closed, and reopening is possible in the future