Whether you can reopen your account depends on the type of restriction that applied.
- Take a Break: this can't be shortened or reversed manually — full access returns automatically once the period ends.
- Self-Exclusion Registry (RVO): you may request removal after 1 year; once removed, access may be restored subject to verification.
- Account & Data Deletion: once completed by the DPO team, the account can't be reactivated, and a new account can't be created either.
If you have any questions, please contact Customer Support through one of the communication channels available in the footer of this page.